Client Services Administrator
Monday - Friday, Full-Time - Hybrid working scheme available.
Salary - £24,570
Stone, Stafford
MPJ Recruitment are proud to be representing our client, who is a well-established, family-run Enforcement and Debt Recovery Agency in England and Wales. Originally founded in 1993, they specialise in a wide range of services, from recovering unpaid invoices and commercial rent arrears, to local taxation and high court enforcement.
Key Responsibilities:
You'll be part of a dedicated and fast-paced Administration team, working closely with our valued clients. From managing day-to-day interactions to responding to social media queries, your focus will be on delivering outstanding service with accuracy, professionalism, and a personal touch.
Process client instructions efficiently and professionally.
Manage and record cash payments from office visitors.
Handle incoming written and email correspondence.
Input data and complete internal client checks.
Run and distribute remittances accurately and on time.
Complete banking procedures, including posting payments and documentation.
Investigate absconded debtors using internal tracing systems.
Support the Enforcement team by handling queries and agent calls.
Answer client calls and resolve queries following specific instructions.Benefits:
25 days annual leave, plus bank holidays.
Hybrid working model.
Dedicated training program.
Mandatory office shutdown between Christmas and New Year.
Company Pension Scheme.
Company Sick Pay Scheme.
Mental Health Initiative including private counselling.
Social events throughout the year.
Dress-down Fridays.
Friendly, family-run working environment.Interested in finding out more? Click Apply