ServiceNow Developer / Platform Lead
Location: North London
Salary: Up to £65k (DOE)
Contract: Permanent, Full-time
Overview
An IT department within a large, multi-site organisation is seeking an experienced ServiceNow Developer to take ownership of its ServiceNow platform and lead development, automation, and optimisation.
This is a hands-on technical role with strategic influence, focused on modernising IT service delivery and digitising business processes using ServiceNow and JavaScript-driven customisation.
Key Responsibilities
1. Act as the technical lead and subject-matter expert for the ServiceNow platform
2. Design, build, and maintain workflows, automations, and service catalogue items
3. Develop and customise ServiceNow using JavaScript (Business Rules, Client Scripts, Script Includes, UI Policies)
4. Own platform administration including upgrades, security, performance, and technical debt
5. Build and maintain REST API integrations with systems such as Entra ID and HR platforms
6. Deliver joiner, mover, and leaver automation and cross-system data flows
7. Translate IT and business requirements into scalable technical solutions
8. Produce clear technical d...