A leading IT services firm is seeking a Lead Administrator L2 based in Warwick. The ideal candidate will have 8-10 years of experience in voice/telephony engineering, particularly with Cisco Call Manager and MS Teams Voice. Duties include configuring Cisco systems for IPT services, managing incidents via Service Now, and troubleshooting various telecom protocols. A full-time position offering competitive rates is available for the right fit. #J-18808-Ljbffr