Location: Based at our Home Support Centre in Burbage (LE10) with regular travel to our homes in Clay Cross, Hucknall, Chilwell, Derby, Burbage and Redditch
Salary: £48,691pa
Contract: (Full-time / Permanent, occasional weekend working required)
About The Role
We are looking for a passionate and hands‑on Hospitality Manager to help deliver an exceptional living experience across our homes. This is a varied and rewarding role where you will work closely with Home Managers and teams to ensure outstanding dining, welcoming environments, and meaningful activities for residents.
You’ll be a visible leader and ambassador for excellence—someone who brings warmth, energy, and a commitment to going the extra mile every day.
What You’ll Be Doing
* Helping create and review engaging activity programmes with strong community involvement
* Supporting homes to deliver high-quality dining experiences.
* Working with catering teams to maintain balanced menus that meet all dietary needs
* Carrying out regular inspections and observations to ensure environments are clean, safe, and welcoming
* Building positive relationships with residents, families, and team members
* Supporting teams to resolve feedback and complaints in a positive and proactive way
* Promoting a culture of continuous improvement, sharing ideas and best practiceAssisting with budget awareness in catering and hospitality areas
* Collaborating with Marketing and other teams to highlight successes and improvements
* Championing a culture built on dignity, respect, independence, and choice
What We’re Looking For
* Management Experience in hospitality, care, or a similar environment
* A strong eye for detail and passion for high standards
* Excellent communication and relationship-building skills
* A proactive, hands‑on approach
* Confidence working across multiple teams and locations
* Understanding of health & safety, infection control, and relevant regulations (or willingness to learn)
* A positive attitude and commitment to creating a “superb place to live or work”
Why Join Us
* A meaningful role where you can truly make a difference
* Opportunity to shape and enhance the resident experience
* Supportive team culture with a no‑blame, learning‑focused environment
* Ongoing training and development
* The chance to be part of a team that values innovation, care, and excellence
* Option to purchase an extra weeks annual leave
* Access to a car lease scheme
* Instore and Online discounts and gift cards at hundreds of participating retailers.
* Access to Free Health & Wellbeing programs, as well as the Employee Assistance Program.
* Cycle2Work scheme
Apply Now
If you’re passionate about hospitality and want to help create exceptional living environments, we’d love to hear from you.
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