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As an Account Manager, you are the face of Hilti and the very foundation of our direct sales model. This role is all about having meaningful interactions with customers and taking a consultative approach to support them in improving productivity, safety, and sustainability.
What's the role?
As an Account Manager, you are the face of Hilti and the very foundation of our direct sales model. This role involves engaging with customers to understand their needs and providing tailored solutions that enhance their productivity, safety, and sustainability.
Who is Hilti?
Hilti is a global leader in innovating productivity, safety, and sustainability in the construction industry and beyond. We build strong customer relationships to create products and solutions that make construction better. Our passionate and inclusive team of 34,000 employees across more than 120 countries explores possibilities, leverages potential, owns personal development, and grows lasting careers. Hilti Great Britain has been recognized as a top employer for nearly two decades, currently ranking in the top 20 UK’s Best Workplaces by the Great Place to Work Institute.
What does the role involve?
* Visiting sites and customers in the field, asking open questions to understand their needs, and offering tailored solutions.
* Demonstrating innovative products and state-of-the-art software on-site.
* Developing 'focus' customers by building relationships and uncovering new business opportunities.
* Managing your sales area operationally, organizationally, and strategically, utilizing the Salesforce CRM system.
What do we offer?
* A passionate and inclusive global team with a caring and performance-driven culture.
* Extensive onboarding, training, and company events in Manchester.
* Incentives for top performers, including trips to New York City, Milan, and Miami.
* A minimum 10% salary increase after two consecutive years of high performance through our Star Development Programme.
* 33.5 days’ holiday (including Bank Holidays) with options to buy additional days.
* Private healthcare, life insurance, and wellbeing support.
* 6% pension contribution.
* Company vehicle and fuel/charging card.
* Company laptop and mobile phone.
* £2,000 reward for referring a successful candidate.
What you need is:
* Customer-facing or sales experience in any industry.
* A solution-oriented approach to uncover customer needs and provide suitable solutions.
* Alignment with our values: commitment, teamwork, courage, and integrity.
* Resilience and adaptability to interact with all customer levels.
* Drive and motivation to succeed and overcome challenges.
* Curiosity to learn, develop, and grow.
* Excellent organizational skills to manage time and priorities independently.
* Essential: Full manual UK driving license; disclose points and expiry dates if applicable.
Who should apply?
We welcome applicants from diverse backgrounds; some of our best account managers had no prior sales or construction experience. Success depends on teamwork and ability, regardless of background. Please apply for only one role; the team will assign you where your skills fit best.
Click 'Apply Now' to upload your CV and answer brief questions. The process takes around 90 seconds. If successful, you'll complete an online assessment and a short video interview—check your junk mail for these.
Support is available via [emailprotected]. The process includes an initial interview, a 'day-in-the-life' field ride, and a final interview with a Sales Director. Travel expenses are paid. If no role is available now, you'll stay in our talent pool for future opportunities. Hilti values diversity and is an equal opportunity employer.
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