Overview
As the Security Systems Lead, you will predominantly work within our Alarm Monitoring Centre (AMC), which continuously monitors the security of our estate. The AMC is connected to remote sites through multi-face communications to CCTV, IDS, electronic access control, radio pad systems, ADSL line, and more. The Security Systems Lead will ensure the electronic systems feeding into and within the AMC are fit for purpose, compliant with regulations, and enable the AMC to identify serious crime or terrorist threat and initiate a Police response at any time of day or night. You will develop a strong understanding of our head-end system, owning and developing its configuration to meet AMC end-user needs.
You will identify how changes might impact the AMC’s efficiency and ensure our operations and products are future-proofed through horizon scanning, industry knowledge, and adoption of innovative technologies.
What you will be doing as a Security Systems Lead
* Own and develop the head-end configuration as a subject-matter expert, providing advice and guidance to the team while acting as an intelligent client for the OT/ESS teams.
* Have in-depth knowledge of VSS, intruder detection, access control systems, and other security technologies, with the ability to specify, design, and evaluate these systems.
* Ensure that the third-party contractor provides a fit-for-purpose alarm configuration to support the activity of the AMC team.
* Be responsible for ensuring maps and schematics are incorporated, updated and maintained (e.g. incorporating project upgrades) within our systems.
* Support planned system upgrades, specifically Lenel and Genetec, and the development of the AMC strategy.
* Support the AMC upgrade project to ensure successful delivery of ESS systems, acting as the client and setting expectations and requirements for ESS/OT to deliver against.
* In collaboration with the ESS/OT team, oversee maintenance requests to ensure outstanding tickets are chased to completion and the AMC remains functional.
* Support continuous improvement activity by reviewing AMC operations to identify and deliver operational and process improvements.
* Collaborate with the ESS/OT team to ensure the AMC has the right level of system resilience.
* Be responsible for delivering agreed security KPIs and adhering to agreed SLAs.
* Promote a security-conscious culture within Thames Water.
The base location for this role will be Kemble Court, Reading, on a Hybrid basis. Hours of work are 36 hours a week, Monday to Friday.
What you should bring to the role
To thrive in this role, the essential criteria you’ll need are:
* Expert in Electronic security systems - protective security, intelligence, security management, or risk management.
* Strong understanding of physical security principles, methodology and processes.
* Head-end experience, including maintenance and installation of electronic security systems.
* Experience of working in and developing Alarm Receiving Centre systems, understanding the full project lifecycle (RIBA process from cradle to grave). Experience in the design and application of physical & personnel security measures, applying physical security principles, and the NPSA principles of Deter, Detect, Delay, Mitigate and Respond as part of a layered design.
* Experience in the design and application of physical & personnel security measures with the ability to demonstrate understanding of technical requirements in areas such as VSS, intruder detection, and access control.
* Experience in delivering security-related projects and supporting change management programmes, incorporating planning skills to drive cost reduction and performance improvement.
* Strong understanding of security principles, practices, and technologies.
* Strong negotiation and people-influencing skills. Ability to communicate at all levels, present to an audience, and build strong relationships.
The desirable criteria you’ll need are:
* Strong MS Office skills.
* Good working knowledge of Genetec and Lenel systems.
The successful candidate will be required to undertake a Counter Terrorism Check (CTC) before starting in this role.
What’s in it for you?
* Offering between £55,000 to £70,000 per annum, depending on experience and skills.
* Car Allowance of £5,800 per annum.
* Annual Leave - 26 days per year, increasing to 30 with length of service (plus bank holidays).
* Contributory pension – Defined Contribution - Maximum of 12% with 2x employee contribution.
* Personal Medical Assessments – Open to all once a year.
* Wider benefits scheme, including a benefits hub with offers and information to save money and support well-being.
Find out more about our benefits and perks.
Who are we?
We’re the UK’s largest water and wastewater company, with more than 16 million customers relying on us daily to supply water. We aim to build a better future for all, helping customers, communities, people, and the planet to thrive. We have a long-term mission and need passionate and skilled people to make a difference.
Learn more about our purpose and values. Thames Water is a unique, rewarding, and diverse place to work, where every day you can make a difference. As part of our family, you’ll enjoy meaningful career opportunities, flexible working arrangements and excellent benefits.
If you’re looking for a sustainable and successful career where you can make a daily difference to millions of people’s lives while helping to protect the world of water for future generations, we’ll be here to support you every step of the way. Together, we can build a better future for our customers, our region, and our planet.
We’re committed to being a great, diverse, and inclusive place to work. We welcome applications from everyone and want to ensure you feel supported throughout the recruitment process. If you need any adjustments, whether that’s extra time, accessible formats, or anything else just let us know, we’re here to help and support.
When a crisis happens, we all rally to support our customers. As part of Team Thames, you’ll have the opportunity to sign up to support our customers on the frontline as an ambassador. Full training will be given for what is undoubtedly a rewarding experience. It’s also a great opportunity to learn more about our business and meet colleagues.
Disclaimer: due to the high volume of applications we receive, we may close the advert earlier than the advertised date, so we encourage you to apply as soon as possible to avoid disappointment.
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