Learner support officer

Learner Support Officer Location: Office Based Salary: £27000 Hours: Full Time Working Hours: * Monday to Thursday: 8:30am – 5:00pm * Friday: 8:30am – 4:00pm Reporting To: Sales Director About Momentum Training Momentum Training is a leading recruitment and training provider delivering government-funded training, employability programmes, Skills Bootcamps, and vocational qualifications across multiple sectors including Construction, Engineering, Warehousing, Logistics, and Plant Operations. As our business continues to grow, we are looking for a motivated and enthusiastic Learner Support Officer to join our team and help support learners into employment, apprenticeships, and further training opportunities. Role Purpose The Learner Support Officer plays a vital role in supporting learners throughout their journey with Momentum Training. The role is heavily focused on learner engagement, telephone contact, progression support, and administration. You will be responsible for maintaining regular communication with learners, promoting vacancies sourced by our Business Development Team, collecting progression evidence, and ensuring learner records are accurately maintained within our PICS management system. This is an ideal role for someone who enjoys speaking to people, building relationships, and making a genuine difference by helping individuals progress into employment. Key Responsibilitie...