Customer Service and Stock CoordinatorMy client in Letchworth is looking for a new member to join their team. You will be providing excellent customer experience ensuring a smooth delivery from warehouse to consumer. Position: Customer Service and Stock CoordinatorType: Temp to Perm Salary: Starting at £23,000, increasing to £25,000 after 6-month probation Working Hours: 8:30am - 5:00pm, 37.5 hours per week Role Overview:The Customer Service and Stock Coordinator manages the movement, processing, and dispatch of goods within a dynamic, fast-paced environment.You’ll be speaking with customers daily to update them on their goods and understanding their requirements and liaising with the warehouse for stock.Responsibilities as a Customer Service and Stock Coordinator:
* Manage incoming and outgoing goods using a Warehouse Management System
* Oversee daily processing of over 100 orders from a large SKU inventory.
* Communicate with clients to understand and fulfil delivery requirements.
* Communicate with Warehouse Manager for intake, picks, rework, and urgent dispatches.
* Generate reports on stock movements, batch details, and product "Best before end" dates.
* Assist in stock audits and spot checks; produce relevant reports.
* Trace product movement for recalls or stock inquiries.
What you will need as Customer Service and Stock Coordinator
1. Excellent communication skills verbally and wr...