E-Commerce Manager
Based Manchester City Centre, Deansgate (hybrid)
Salary – Competitive, Negotiable DOE, full time, permanent position
An exciting opportunity to join a thriving fashion business based in the heart of Manchester City Centre. A third-generation family-run business which has developed from a singular Chorlton market stall to being a global leader in design, production and delivery of innovative fashion lines. Our expertise extends across trend research, design, development and sourcing. Specialising in outerwear, jersey, knitwear, wovens, denim and non-clothing accessories and footwear.
The Role:
We are looking for an enthusiastic and experienced E-Commerce / Digital Manager who is commercially minded and data driven. The E-Commerce / Digital Manager will be responsible for developing and executing our e-commerce strategy, managing the day-to-day operations of our online shopping channels, and driving revenue growth and market share.
This role requires a blend of digital campaign oversight, technical expertise, analytical insight, and managerial skills to create a seamless and profitable online shopping experience for our customers. You will also support the coordination of campaigns and digital initiatives to ensure our online presence is consistent and commercially effective.
This is a busy role for someone looking to develop within a dynamic and growing wholesale clothing company. You will need to work closely with other teams across the business to ensure our digital presence performs and grows!
Main duties/responsibilities:
Drive and build our Ecommerce performance by monitoring trading performance including website traffic and conversion triggers, using web analytics tools to evaluate website performance and make data-led recommendations to support strategic decision-making.
Full P&L responsibility for direct consumer marketplace trading ensuring profitability and growth.
Work closely with Brands, Creative, and wider teams to plan and execute the trading and digital campaign calendar, ensuring initiatives are delivered on time and aligned with business goals.
Support the organisation and tracking of campaigns, ensuring performance data is captured, reported, and used to optimise future activity.
Ensure a seamless and user-friendly shopping experience.
Work closely with the Merchandising Team to ensure accurate and competitive pricing and discount positioning. Oversee full product launch execution, from planning to publishing, and conduct site audits to ensure stock is accurately displayed online with correct imagery and information.
Regularly produce competitor analysis across online and retail channels to inform strategy and maintain a strong market position.
Skills required
3+ years’ experience in a similar role. Fashion industry experience is desirable but not essential
Strong knowledge of ecommerce platforms and direct consumer marketplace channels
Demonstrable experience of developing and growing an ecommerce team
Skilled in user behaviour analysis, conversion optimisation, and campaign planning
Strategic and analytic mind that balances with a creative and innovative approach
Proven record of delivering conversion, sales and profit growth
What's on offer?
- Hybrid working
- Flexible working hours
- Salary Sacrifice Scheme to purchase additional holidays
- Birthday day off
- Comprehensive Employee Assistance Programme
- Cycle to work Scheme
- Eye care Vouchers
- Pension scheme
- Bonus structure (role specific)
- Modern City Centre office
- Relaxed and inclusive working culture
- Regular social events
By clicking ‘apply’ you will be taken to our ATS to complete your application