Junior Product Manager (Technical)
Location: Dartford | Reporting to: Senior Product Manager
This client, a trusted, multi-award-winning global market leader in developing innovative vehicle safety systems for commercial vehicles and mobile machinery.
Role Purpose
As a Junior Product Manager (Technical), you will support the Senior Product Manager in driving product category growth. You’ll provide technical and administrative support across departments and directly engage with internal and external customers.
Key Responsibilities
* Support the current product range: pre-sales queries, diagnostics, fault resolution.
* Work with customers, sales teams, quality assurance, and RD&T on technical issues.
* Assist in the installation, testing, and evaluation of pre-launch products.
* Conduct competitor product evaluations and maintain a competitive database.
* Collaborate with Fleet Management Services to assess product integration and compatibility.
* Attend customer site visits for trials and issue resolution.
* Proactively manage stakeholder relationships.
* Support product release through our structured gate process.
Person Specification
* Minimum 2 years’ experience in a similar role, ideally within B2B product management or technical support.
* Solid understanding of Digital Video Recorder (DVR) technology, including offline/online, client/server, cloud-based solutions, and 4G/WiFi connectivity.
* Excellent written and verbal communication skills.
* Calm and decisive under pressure.
* Strong multitasking and organisational skills.
* High attention to detail and follow-through.
* Results-driven with a track record of meeting or exceeding goals.
* Proactive, enthusiastic, and a committed team player.
* Flexibility to work outside normal business hours when required.