Sharp Brains in Horsham seeks an IT Incident Technician responsible for troubleshooting and resolving technical issues in IT infrastructure. This role involves maintaining hardware inventory in ServiceNow, providing support for Windows-based devices, and ensuring effective problem resolution across teams.
Candidates should have at least 3 years of experience in deskside support and familiarity with messaging platforms. The position may require occasional on-site visits and after-hours support.
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