Job Description Job title: Senior Claims Technician Salary: £65,000 – £70,000 Location: London – Hybrid PURPOSE OF ROLE: We are working with a leading Lloyd’s broker to recruit a Senior Claims Technician to join their London Office. This role will sit within the claims technical division and will focus on processing claims across a cross-class, international portfolio. RESPONSIBILITIES: Process claims for a wide range of classes across global territories. Manage claims payments, bordereaux, and related technical processing. Ensure accuracy and compliance with internal and market procedures. Collaborate closely with colleagues across client service, premium support, and claims teams. Provide technical expertise to support the efficiency of the division. DAY-TO-DAY: Handle end-to-end claims processing through market systems. Maintain accurate claims records, payments, and reconciliation. Support claims reporting and assist with bordereaux management. Liaise with brokers and internal stakeholders to resolve technical queries. Contribute to improving processes and system usage where possible. EXPERIENCE: 5 - 10 years’ experience in claims processing within a Lloyd’s/London Market broker. Strong technical knowledge of cross-class claims. Experience with international business. Knowledge of bordereaux, claims payments, and end to end processing procedures. Additional knowledge of premium processing or IBA is highly advantageous. SKILLS: Excellent organisational and technical processing skills. High level of accuracy and attention to detail. Strong communication and stakeholder management abilities. Ability to work independently while contributing to team goals. Familiarity with Eclipse IT system (desirable). If you have the relevant experience or know someone that does, please contact me now on 07441 934 168 or email us at admin@lawesgroup.co.uk