About the team:
Working within the Technology Business Management team IT Commercial and Supplier Relationship Management support IT colleagues with their procurement and subsequent supplier management activities. The team work closely with IT Risk, Reporting, Group Vendor Management and Finance to provide contractual, governance and commercial cover for the Bank. In addition, the team works with a dynamic group of stakeholder to ensure IT aligns with OSB\\\'s Corporate objectives.
What you will be doing:
In this role, you will support and enhance relationships and governance with 3rd party suppliers across all IT goods and services.
You will be active as a supplier relationship manager working within a small team, using strong commercial acumen and robust stakeholder engagement skills. You will work with other stakeholders across the group to create and run proportionate engagement activity that comply with the regulators and subsequently OSB Policies, ensuring relevant metrics and controls are in place to demonstrate the effectiveness of the goods and services we receive.
Your responsibilities will include…
* Bringing best practice to manage suppliers within IT to deliver high quality engagement with suppliers, being responsive to internal demands and open to the challenges articulated by the supplier
* Ensure appropriate measurement and reporting on supplier performance for BAU and change against contractual obligations in terms of SLAs and delivery milestones
* Holding the suppliers to account and ensure they prepare and provide regular status and governance reports against key metrics. In some instances these metrics will need to be developed.
* Chair a range of supplier meetings for senior stakeholders, ensuring an appropriate agenda, papers from both parties and appropriate minutes
* Be able to demonstrate management of supplier\\\'s performance in line with statutory responsibility.
* Working collaboratively with the IT subject matter experts to ensure the right level of involvement from them in the supplier interactions. Helping colleagues understand supplier obligations and what their expectations should be while and allowing suppliers an opportunity to present potential changes that may be of advantage to the company. Where possible, ensuring value add from supplier
What\\\'s in it for you?
We offer a base salary dependent on experience of between £48000 - £56500 and a competitive benefits package
* Enhanced family-focused benefits
* Hybrid-working *be specific if appropriate
* Annual bonus opportunity
Please use this link to see the fantastic benefits available at OSB: OSB Careers
Grade H:
At OSB Group, we understand how much our people bring to our organisation, which is why we try our best to give back too! Our Purpose is to help our customers, colleagues and communities prosper and we are on a transformation journey to become \\\'the bank of the future\\\'.
Our commitment to professional development, flexible working, and employee well-being fosters a dynamic and supportive workplace.
Do you have the skills?
We are looking for talented individuals who have the experience and knowledge set out below:
* Robust experience as a Supplier Relationship Manager is essential, preferably within an FS environment.
* Robust experience managing IT suppliers at an operational and strategic level, partnering with Procurement
* Robust experience of supplier negotiation including fees and charges as well as SLAs and KPIs
We also believe that your career and how you progress is as unique as your individual personality. We continually support our people so they can become the best version of themselves.
Next steps:
Interested? Apply now! Still considering? Hear from our team or learn more about our recruitment process: OSB Careers
We believe in a personalised and inclusive approach, ensuring the process is relevant and conversational. If you need any adjustments or support, we\\\'re here to make sure you can show your best self.
Diversity, Equity & Inclusion
Not sure if you meet all the criteria? Let us decide. Studies show that candidates from underrepresented backgrounds often feel they need to meet 100% of the criteria before applying. At OSB, we value the unique perspectives and experiences that diversity brings. We\\\'re committed to creating an inclusive space where everyone feels empowered to apply - even if you don\\\'t check every box.
We actively promote diversity at all levels, with Board-level Diversity Champions monitoring our progress. We\\\'re proud to be signatories of the Women in Finance Charter, supporting the growth of senior women in our sector. Our commitment extends to treating all employees and applicants equitably, ensuring fairness and respect for all.\\\"
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