JOB TITLE: Operations Coordinator - Immediate Start Available! LOCATION: Crawley CONTRACT TYPE: Permanent HOURS: Monday - Friday, 8am - 5pm SALARY: £28,000 - £30,000 per annum Are you a detail-oriented, organised individual looking to make a significant impact in the utilities sector? Do you thrive in a fast-paced environment and enjoy coordinating operations to ensure everything runs smoothly? If so, we want YOU to join our client's team in Crawley! What You'll Do: As our Operations Coordinator, you will be the backbone of our operations team, ensuring that everything runs like clockwork. Your responsibilities will include: Daily Logistical Operations: Manage day-to-day logistics, ensuring smooth operations from enquiry to completion. Order Handling: Process orders including skip exchanges, hazardous waste removals, compactor empties, and wheelie bin rollouts for commercial clients. Issue Resolution: Address and resolve issues such as missed waste collections and complex client requests. CRM Maintenance: Keep our CRM system updated with customer contact details and task statuses. Tracking and Coordination: Track jobs and queries through to resolution, coordinating with suppliers and keeping clients informed. Customer Interaction: Serve as the first point of contact for customer sales/service queries via service inbox and phone calls. Customer Follow-Up: Proactively follow up with customers to ensure satisfa...