Tesco Shift Leader - Days - Manchester Swinton Express
Pay starts at £14.76 per hour, increasing to £15.97 for stores inside the M25; additional payments may apply based on location.
New colleagues receive a minimum of 16 guaranteed hours per week, with options for 12 hours.
We provide 3‑week notice of scheduled shifts and support flexibility. Availability windows are listed below.
* Sun 15:00–23:00
* Mon 09:00–16:00
* Tue 09:00–16:00
* Wed 09:00–16:00
* Sat 15:30–23:00
Responsibilities
* Work in a fast‑paced retail environment.
* Take ownership of running duty shifts, coordinating the team to deliver a clean, well‑stocked store that exceeds customer expectations.
* Be there for customers, listening to them and ensuring they leave the store with what they came for.
* Look for ways to improve service, including coaching colleagues and giving feedback.
* Guide and support colleagues in‑store, ensuring a safe place to work and shop.
* Maintain a great understanding of store performance and assist managers in delivering actions that improve operations.
* Lead from the front, setting a great example for colleagues in everything you do.
* Open and close the store, complete duty cover, and make appropriate decisions for safety.
* Support managers in coordinating seasonal, community and charity events.
* Contribute to a great team atmosphere, inclusive of everyone.
* Provide great customer service by listening to customers and putting them first.
* Keep the team well‑informed and up to speed on communications, changes and updates.
* Stay knowledgeable about store performance, looking for ways to improve and simplify operations.
* Coordinate store improvements and remove obstacles to great service.
* Follow health and safety routines and procedures, ensuring colleagues do the same.
* Recognise and celebrate colleagues who provide great service.
Qualifications
* Be a great role model, providing thoughtful customer service that meets every customers needs.
* Build strong, lasting relationships with colleagues to create a positive, inclusive team atmosphere.
* Communicate clearly, using a variety of methods to keep the team well‑informed.
* Be comfortable taking the lead and overseeing the store in the absence of a manager.
* Make flexible, good decisions, handling change to keep the store running effectively.
* Motivate and inspire the team to deliver beyond expectations.
* Be curious, always looking for ideas and opportunities to better serve customers, communities and the planet.
Benefits
* Flexible hours and shift patterns that fit your lifestyle.
* Ongoing learning opportunities and access to award‑winning training.
* Inclusive workplace where everyone is welcome.
* Your voice matters – ideas and opinions are always welcomed.
* Wellbeing support and benefits.
* Good company – colleagues are truly great people.
* Holiday starting at 20 days (plus a personal day, rising to 22 days after 12 months) plus bank holidays.
* Request flexible working from day one.
* 10% off and 15% on pay‑day weekends via Colleague Clubcard, including an additional card to share with family.
* Free wellbeing services and a range of mental, physical and life‑support resources.
* Life cover of five times your pay and an award‑winning pension with matching contributions up to 7.5%.
* Customisable benefits – choose discounts, shares, cycle‑to‑work schemes, etc.
* Uniform provided.
Equal Opportunities
We are proud to be a Disability Confident Leader and are committed to a fully inclusive and accessible recruitment process.
Legal Information
Please note that you must be 18 or over to apply. Tesco will only recruit individuals who have passed the school leavers age. Certain roles may close earlier than advertised in high‑volume situations.
Seniority level: Mid‑Senior level
Employment type: Other
Job function: Management and Manufacturing
Industry: Retail
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