Job summary The role ofa Porter/Security Operative is an opportunity to join a small team of dedicatedstaff. The role of a Porter/Security Operative is essential in transportingPatients between departments, removing waste from departments to waste holdsincluding clinical, confidential and domestic waste. Pathology collectionrounds, delivery of pharmacy and transporting cylinders. Main duties of the job The serviceis 24/7 split over three shifts. All aspectsof training will be covered and you will be joining a supportive and friendlyteam, where all staff are valued for the contribution they make in their dailyroles. About us Worcestershire Acute Hospitals NHS Trust is a largeacute and specialised hospital trust that provides a range of local acuteservices to the residents of Worcestershire and more specialised services to alarger population in Herefordshire and beyond. The Trust operates hospital-based services fromthree sites in Kidderminster, Redditch and Worcester Our workforce is more than 7,000 strong, and ourcaring staff are recognised as providing good and outstanding patient-centredcare. You could be one of them. We are committed to recruiting the best people towork with us. Our values, which we ask all staff to demonstrate, underpin oureveryday work and remain firmly at the heart of all we do. Being open and honest Ensuring people feel cared for Showing respect to everyone We are committed to developing a culture of continuous improvement by embedding the principles of our Improvement System. We are proud to have achieved Timewiseaccreditation - this means we are committed to embedding flexible workingwithin our organisation as a flex positive employer. DBS Checks and Costs Any applicants who are offered posts requiring aDBS check as part of their employment check will have the cost of this check(at the current rate) deducted from their salary. Please see link in SupportingInformation section for more details on DBS checks and costs. Job description Job responsibilities Hours: Vacancy One 37.5 Hours Nights Vacancy Two 30 Hours Nights Vacancy Three 22.5 Hours Days Vacancy Four 15 Hours Nights Job Purpose: To provide a 24hours security portering service tothe Kidderminster Hospital site. This will include the safety of buildings,staff, patients and visitors. To enhance the site by having a physicalpresence to deter any potential security issues. To work within the realms of security whilstusing necessary force to protect buildings, staff, visitors and patients. Engage with staff at all levels to provideassistance and knowledge in aspects of personal safety and the safety of the buildings. Working together with nursing staff and wherenecessary using own initiative to achieve a safe and secure environment forstaff, visitors and patients and members of the general public. General Portering duties of a routine andnon-routine nature including delivering and collecting covering a wide spectrumof disciplines. KeyDuties: Toprovide a comprehensive security/portering presence on site including sitepatrols to include building and car parks, wards and departments. Theprotection of staff and buildings during untoward incidents will be paramount. Toundertake security duties to include locking up and unlocking, security checksof doors/windows within the building. Secure any doors/windows that pose athreat to security and report to Ward Manager/Estates Department. Secure anyarea which is vulnerable. Torecord any breaches of security and carry out initial assessment of area.Report findings to Portering Team Leader. Maintaina detailed log of patrols and any security breaches. Respond immediately to any 222 calls from Wards/Departments relating to security breaches or incidents and alarms. Promote security with the site throughdepartmental visits. Directing,escorting patients, visitors and staff as required to cars or car parks.Ensuring drop off zones on site are regularly patrolled and warning noticesissued where inappropriate or persistent offenders park. Liaise with emergency services and wherenecessary respond to fire alarms as detailed in the Fire Procedure. Maintaineffective communication links through the correct use of radio, bleep andtelephone systems using correct terminology and politeness. Make point ofcontact with Switchboard and regularly call in. Responddirectly to fire/fire alarms and manage the front entrance to ensure no oneenters the building etc. Assist the Fire Brigade to ensure buildings, staff andpublic are safe in the event of fire and where needed to evacuate. When carrying bleeps and radio respond as soonas possible to requests. Maintaina high standard of personal appearance and hygiene at all times. Promote acustomer focused approach to visitors by ensuring they are treated in acourteous and professional manner at all times ensure they are shown dignityand respect where required and assist them when needed. In accordance with the major incident plan carryout duties as detailed report to the MIU Department and receive directionsfrom the Major Emergency Co-ordinator on site. Undertake relevant training as required (initialand on-going) depending on changes in law and specific policies and training ofnew security staff to the role when required. Perform any ad hoc duties within the departmentas requested by Portering Team Leader to maintain services. Observe all departmental policies/procedures andsafe working practices at all times. Complete a daily radio check and report anyradio faults to the Portering Team Leader. Torespond to incidents at ward level within the hospital and under the directionof Nursing Staff take appropriate action. Where press, either radio/television, are onsite ensure they are greeted and escorted as instructed by TrustBoard/Communications Team to designated areas. Carry out duties in a responsible manner.Maintain confidentiality at all times. Familiar with Data Protection Act, Freedom ofInformation, Records Management. Attend court and give evidence on behalf of theTrust if and when required. Portering Duties as detailed below: Transport of patients between wards, MIU,Radiology as directed. Delivery of stores and supplies. Collectionof refuse, clinical and household, distribution of same amongst the variousdisposal points to include black bags (household), yellow bag (clinical),soiled laundry, clean yellow bins. Changing of household and clinical waste bagswhilst on night duty in the Outpatient and Imaging Department. Removal of waste bags to waste compound. Collection of blood for the wards (Ward 1,Millbrook and Renal). Movement of notes throughout the site asdirected by Portering Team Leader. Changing of medical gas cylinders includingreporting any defects: Replacing empty cylinders on wards and variousemergency trolleys. Changing cylinders in storerooms. Operation of tipping machine and compactingmachine for the disposal of household and clinical waste. Furniture movement as required. Collection of confidential waste bags from Wardsand Departments. Delivery of food, catering supplies as and whenrequired to Wards. Pathology collection rounds. Collection and delivery of pharmacy toWards/Departments. Job description Job responsibilities Hours: Vacancy One 37.5 Hours Nights Vacancy Two 30 Hours Nights Vacancy Three 22.5 Hours Days Vacancy Four 15 Hours Nights Job Purpose: To provide a 24hours security portering service tothe Kidderminster Hospital site. This will include the safety of buildings,staff, patients and visitors. To enhance the site by having a physicalpresence to deter any potential security issues. To work within the realms of security whilstusing necessary force to protect buildings, staff, visitors and patients. Engage with staff at all levels to provideassistance and knowledge in aspects of personal safety and the safety of the buildings. Working together with nursing staff and wherenecessary using own initiative to achieve a safe and secure environment forstaff, visitors and patients and members of the general public. General Portering duties of a routine andnon-routine nature including delivering and collecting covering a wide spectrumof disciplines. KeyDuties: Toprovide a comprehensive security/portering presence on site including sitepatrols to include building and car parks, wards and departments. Theprotection of staff and buildings during untoward incidents will be paramount. Toundertake security duties to include locking up and unlocking, security checksof doors/windows within the building. Secure any doors/windows that pose athreat to security and report to Ward Manager/Estates Department. Secure anyarea which is vulnerable. Torecord any breaches of security and carry out initial assessment of area.Report findings to Portering Team Leader. Maintaina detailed log of patrols and any security breaches. Respond immediately to any 222 calls from Wards/Departments relating to security breaches or incidents and alarms. Promote security with the site throughdepartmental visits. Directing,escorting patients, visitors and staff as required to cars or car parks.Ensuring drop off zones on site are regularly patrolled and warning noticesissued where inappropriate or persistent offenders park. Liaise with emergency services and wherenecessary respond to fire alarms as detailed in the Fire Procedure. Maintaineffective communication links through the correct use of radio, bleep andtelephone systems using correct terminology and politeness. Make point ofcontact with Switchboard and regularly call in. Responddirectly to fire/fire alarms and manage the front entrance to ensure no oneenters the building etc. Assist the Fire Brigade to ensure buildings, staff andpublic are safe in the event of fire and where needed to evacuate. When carrying bleeps and radio respond as soonas possible to requests. Maintaina high standard of personal appearance and hygiene at all times. Promote acustomer focused approach to visitors by ensuring they are treated in acourteous and professional manner at all times ensure they are shown dignityand respect where required and assist them when needed. In accordance with the major incident plan carryout duties as detailed report to the MIU Department and receive directionsfrom the Major Emergency Co-ordinator on site. Undertake relevant training as required (initialand on-going) depending on changes in law and specific policies and training ofnew security staff to the role when required. Perform any ad hoc duties within the departmentas requested by Portering Team Leader to maintain services. Observe all departmental policies/procedures andsafe working practices at all times. Complete a daily radio check and report anyradio faults to the Portering Team Leader. Torespond to incidents at ward level within the hospital and under the directionof Nursing Staff take appropriate action. Where press, either radio/television, are onsite ensure they are greeted and escorted as instructed by TrustBoard/Communications Team to designated areas. Carry out duties in a responsible manner.Maintain confidentiality at all times. Familiar with Data Protection Act, Freedom ofInformation, Records Management. Attend court and give evidence on behalf of theTrust if and when required. Portering Duties as detailed below: Transport of patients between wards, MIU,Radiology as directed. Delivery of stores and supplies. Collectionof refuse, clinical and household, distribution of same amongst the variousdisposal points to include black bags (household), yellow bag (clinical),soiled laundry, clean yellow bins. Changing of household and clinical waste bagswhilst on night duty in the Outpatient and Imaging Department. Removal of waste bags to waste compound. Collection of blood for the wards (Ward 1,Millbrook and Renal). Movement of notes throughout the site asdirected by Portering Team Leader. Changing of medical gas cylinders includingreporting any defects: Replacing empty cylinders on wards and variousemergency trolleys. Changing cylinders in storerooms. Operation of tipping machine and compactingmachine for the disposal of household and clinical waste. Furniture movement as required. Collection of confidential waste bags from Wardsand Departments. Delivery of food, catering supplies as and whenrequired to Wards. Pathology collection rounds. Collection and delivery of pharmacy toWards/Departments. Person Specification Experience Essential General Porter Experience. Health and Safety knowledge Desirable Requirements to have worked in a similar environment. Qualifications Essential Good general education. Good Literacy and numeracy skills. Working in a hospital or large environment where team work is essential. Previous Portering experience. Organisation and communication skills. Computer literate in order to complete electronic records, emails and Training. Flexible to meet the needs of the service and remain calm in difficult situations. Able to maintain discretion and confidentiality at all times. Desirable Willing to undertake SIA Security Licence and CCTV Operators Licence. Manual Handling and Customer Care. Trained for blood Licence. Previous hospital experience and patient and calm at all times. Person Specification Experience Essential General Porter Experience. Health and Safety knowledge Desirable Requirements to have worked in a similar environment. Qualifications Essential Good general education. Good Literacy and numeracy skills. Working in a hospital or large environment where team work is essential. Previous Portering experience. Organisation and communication skills. Computer literate in order to complete electronic records, emails and Training. Flexible to meet the needs of the service and remain calm in difficult situations. Able to maintain discretion and confidentiality at all times. Desirable Willing to undertake SIA Security Licence and CCTV Operators Licence. Manual Handling and Customer Care. Trained for blood Licence. Previous hospital experience and patient and calm at all times. Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer details Employer name Worcestershire Acute Hospitals NHS Trust Address Kidderminster Treatment Centre Kidderminster Worcestershire DY11 6RJ United Kingdom Employer's website