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Technical support officer

Oakham
Permanent
Brackenberry
Technical support officer
€15.71 an hour
Posted: 16 December
Offer description

We are working closely alongside with a local authority in Rutland to assist with the appointment of a Technical Support Officer on a 6.5‑month contract, highly likely to be extended at client’s discretion. Please apply with your CV for immediate consideration.

Rate of Pay: £13.69 – £17.72 per hour


Summary

The Technical Support Officer will play a crucial role in the development phase of the new Best Start In Life Family Hub offer. The primary focus of this role is to establish and maintain robust, simple, and elegant administrative processes and data tracking systems, ensuring the Local Authority is fully prepared for the launch of the Family Hub offer in Rutland by April 2026.


Responsibilities

* Design, set up, and document elegant and simple administrative and clerical systems and processes required for the future operational delivery of the Family Hub offer.
* Ensure all established systems and processes remain current, efficient, and accessible throughout the development phase.
* Utilise data reporting systems to generate accurate and timely reports on project progress, outcomes, and resource allocation for the Programme Manager and relevant stakeholders.
* Assist with administrative tasks related to internal and external communications, including drafting correspondence and managing distribution lists.
* Organise, schedule, and provide administrative support for project meetings, which may include preparing agendas and circulating minutes.


Essentials

* Significant experience working in a fast‑paced administrative or clerical support role.
* Demonstrated experience in successfully setting up new administrative systems, processes, and workflows from scratch.
* Experience in tracking, collating, and managing complex information and data sets accurately.
* Experienced in using and extracting data from data reporting systems (e.g., databases, CRM, or equivalent software).
* A full UK driving licence.


Please note

* You should be available to work immediately or at short notice.
* You should have right to work in the U.K.
* This role requires an Enhanced DBS.

We are committed to equality in the workplace and are an equal opportunity employer.

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