A well-established and award winning company with international operations. Responsibilities German speaking Account Coordinator Location: Watford Hybrid working Available Salary: up to £30,000 Per Annum plus benefits Ref: 8168GA Main duties: To be the point of contact for customers and maintain successful client relations. The Role: – To maintain long-lasting successful relations with customers to increase customer retention – To address customer concerns and find solutions to increase satisfaction – To work with internal departments and act as a liaison for the customer – To make customer aware of product portfolio and identify opportunities for additional sales – To monitor customer spending pattern and provide recommendations accordingly Candidate's Profile – Fluent in German (written and spoken) – Essential – Previous experience in customer service and/or account management – Essential – Proactive, confident and dynamic personality – Patient and adaptable with excellent organisation – Excellent communication skills and a team player – IT literate
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