Are you passionate about delivering exceptional client service? Do you thrive in fast-paced environments and enjoy making a real impact? Expleo is looking for a Client Experience Advisor to join our dynamic team and be the voice of modern luxury for our clients. Expleo is recruiting a Client Experience Advisor to support our customer. This role is based in Warwickshire and offered on a 12-month initial contract. Key Responsibilities: Be the first point of contact for UK product owners, resolving queries with empathy and efficiency. Communicate across multiple channels: phone, chat, social media, and email. Build strong relationships with clients and retail teams. Handle complaints with professionalism and care. Champion data protection and maintain high data quality. Collaborate across departments to enhance the client experience. Make financially empowered decisions to support client satisfaction. Act as a brand ambassador, delivering modern luxury service.Skills Required: A client-first mindset with a passion for delivering outstanding service. Experience in client-facing roles from industries like retail, hospitality, travel, entertainment, or automotive. Resilient, enthusiastic, and solution-oriented. Strong communication and stakeholder management skills. Tech-savvy with the ability to navigate multiple client systems. Excellent time management and multitasking abilities. Experience handling high volumes of client queri...