The postholder will provide strategic leadership for the commissioning of SEND services, ensuring that provision is effective, high quality, delivers value for money and meets statutory duties and local priorities. Working within a complex organisational and partnership environment, the role will shape, influence and deliver commissioning activity that improves outcomes for children, young people and families in Waltham Forest. The role requires knowledge of SEND, including relevant legislation, policy frameworks, best practice and emerging developments, alongside a deep understanding of the needs and experiences of children and families. The postholder will lead major programmes and projects, assess the impact of change, manage risk, and develop innovative and evidence‑based commissioning solutions in response to current and future demand. A key aspect of the role is building and sustaining effective relationships with internal colleagues, elected members, health partners, providers and other stakeholders. The postholder will lead partnership working, represent the Council externally, and operate with credibility and influence in complex or politically sensitive contexts to secure positive outcomes aligned to the Council's priorities. The postholder will provide advice, challenge and assurance on commissioning, procurement, contract management, quality assurance and performance management. Strong analytical, communication and negotiation skills are essential, alongside the ability to use data, ICT systems and performance intelligence to drive continuous service improvement and ensure accountability across commissioned services.
* Provide strategic and professional leadership for the commissioning of SEND services, ensuring provision meets statutory duties, local priorities and delivers high-quality outcomes for children, young people and families.
* Lead the design, development and delivery of commissioning strategies, plans and programmes, informed by needs analysis, data, evidence, co-production and market intelligence.
* Manage and oversee complex commissioning programmes and projects, including assessing the impact of change, managing risk, and developing innovative and sustainable responses to current and future demand.
* Lead provider and market management activity, including shaping markets, influencing provider behaviour, and ensuring services are responsive, high quality, inclusive and financially sustainable.
* Ensure effective contract management, quality assurance and performance management arrangements are in place, including monitoring outcomes, compliance, and value for money.
* Lead and sustain effective partnership working across council services, health, education, providers and other stakeholders, representing the Council in external forums and partnership boards as required.
* Build strong, credible relationships and influence at senior levels, including operating confidently in complex or politically sensitive environments.
* Contribute to and support procurement and contracting activity, ensuring compliance with Council policies, governance arrangements and relevant procurement legislation.
* Use data, research and performance intelligence to identify issues, diagnose complex problems, evaluate impact and drive continuous improvement across commissioned services.
* Communicate complex information clearly and effectively, producing high-quality reports, briefings and recommendations to inform decision-making by senior leaders and elected members.
* Promote and embed co-production, equality and inclusion in commissioning activity, ensuring the voices and lived experience of children, young people and families inform service design and delivery.
* Ensure effective use of ICT systems and tools to support commissioning, performance management and reporting.
* Satisfactory employment references and CIFAS identity checks.
* Satisfactory declaration of interest.
The Council is committed to promoting equality of opportunity, opposing all forms of discrimination, intolerance and disadvantage, ensuring our workforce reflects the diverse communities of Waltham Forest at all levels, and providing fair, appropriate, accessible and excellent services to all. Respecting diversity is a core Council value.
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