Job Description
We're seeking an experienced Housing Officer to join our social housing client on a minimum 3-month contract in Liverpool, with strong potential for extension. This hybrid role offers a blend of office and home working, alongside regular patch visits within your dedicated area.
To be considered, you must hold a full driving licence, have access to your own vehicle with valid business insurance, and demonstrate recent experience in a Housing or Neighbourhood Officer role delivering tenancy management within social housing.
Key responsibilities:
* Manage a patch of general-needs properties, delivering high-quality tenancy and estate management services.
* Carry out estate inspections, tenancy audits, and property visits to maintain safe, well-kept neighbourhoods
* Provide practical advice and support to tenants regarding tenancy sustainment, welfare issues, rent concerns, and anti-social behaviour.
* Triage and manage your own caseload of low to medium-level ASB and tenancy breaches, working closely with Enforcement Officers for a cohesive approach.
* Enforce tenancy conditions where appropriate, including preparing and serving notices.
* Work collaboratively with internal teams and external partners to achieve positive outcomes for tenants and the wider community.
What you'll need to succeed
* Previous experience as a Housing Officer or Neighbourhood Officer in social housing, delivering tenancy and estate management services.
* Strong working knowledge of social housing legislation, ASB processes, and tenancy management best practice.
* Proven experience managing ASB casework.
* Excellent communication skills with the ability to quickly build rapport with tenants and colleagues.
* A flexible, adaptable approach and the confidence to manage a varied caseload independently.
What you'll get in return
* Weekly pay
* Competitive hourly rates
* Option to be paid PAYE or Umbrella
* Hybrid working
* Mileage reimbursement
What you need to do nowIf you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
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