Position: Front of House Manager at Wagamama
As a front of house manager at Wagamama, you'll support the management team to oversee all aspects of our front of house operation in the Wagamama way. Embodying our people promise and values through how you show up at work, you'll inspire and motivate your team to provide exceptional service to our guests while striving to exceed expectations. You will also support the management team in developing and growing your team, ensuring they are engaged, motivated, and meeting Wagamama standards.
Benefits include:
* Bonus scheme – up to £1,000 a year bonus opportunity +£140 average tips a week*
* Dedicated 4-week training programme
* Internal progression opportunities | Fully funded apprenticeship programmes to support your growth
* £14 - £25 of free food allowance on every shift
* 50% discount at Wagamama + 30% off all other TRG brands with family and friends
* 28 days holiday
* Kintsugi wellness | Access to councillors, cycle to work scheme, discounted gym + leisure
* Family friendly policy | 26 weeks full pay + 13 weeks half pay for expectant or adopting parents
* Financial wellbeing support | Access to salary-repaid loans for urgent financial needs
What we look for:
* An experienced supervisor/manager able to support a large restaurant team, leading with positive behaviour and actions to drive performance in a fast-paced, complex environment
* A strong communicator who engages in real conversations with consideration and care, ensuring your team feels heard and supported
* Ability to understand the financial performance of your restaurant
* Experience in managing labour and rotas
* A passionate leader experienced in managing team performance and development
* You care about creating an inclusive environment where your team feels respected and that they belong
* A forward-thinking problem solver who can think on your feet and make quick decisions
The Wagamama way:
Kaizen, meaning ‘good change’, is at the core of our philosophy. It shapes every dish we create and pushes us to find better ways in all we do—our food, our thinking, our work. We are committed to championing change in our communities and on the planet. With three decades of acting differently, we celebrate diversity and appreciate personality over perfection. We welcome everyone and their unique stories, promise to have your back, and work together to build trust and support. We aim to create safe spaces for real conversations with open hearts and minds.
All we ask is for you to dish up what makes you different.
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