Sytner High Wycombe is looking for a Service Reception Manager.
Your role
As a Sytner Service Reception Manager, you will lead a fantastic team in delighting our customers and getting it right the first time. You will oversee our team of service advisors, technicians, and support team within the service department and deliver a full Aftersales service to our customers, whilst maximising profitability and the sales of parts, labour hours, MOT, lubricants, tyres, and subcontracted sales.
You will be an integral member of the Management Team and deliver the very best customer service with a clear vision to run an efficient and professional aftersales operation.
This is a full-time role which can typically include weekends to ensure we provide our customers with the highest possible levels of service.
Your profile
Previous experience in a similar role within the motor industry is essential as well as strong technical knowledge. Ideally, you will have the ability to work in a high-pressured environment and have fantastic leadership skills that can drive a team forward.
You should strive for operational excellence and have a strategic mind-set, whilst ensuring that the customer always comes first.
Rewards
We are passionate about continuous improvement and building an environment where everyone feels valued, appreciated, and able to reach their full potential.
1. Enhanced Holiday Entitlement – 33 days inc. bank holidays
2. Industry-leading Maternity, Paternity, and Adoption Pay
3. Career Development
4. Recognition of Long Service every 5 years
5. Discounted Car Schemes
6. High Street Discounts
7. Discounted Gym memberships
8. Cycle to work scheme
9. One day a year paid voluntary/community work
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