EXCLUSIVE NETWORKS | Introduction Exclusive Networks is the global cybersecurity go-to-market specialist that provides partners and end-customers with a wide range of services and product portfolios. With offices in over 45 countries and the ability to serve customers in over 170 countries, we combine deep local expertise with the scale and delivery of a single global organization. Our best-in-class vendor portfolio is carefully curated with all leading industry players. Our services range from managed security to specialist technical accreditation and training and capitalize on rapidly evolving technologies and changing business models. For more information visit www.exclusive-networks.com. At Exclusive Networks, we are passionate about making a difference. That means delivering the best to our ecosystem, shaping a prosperous and trusted digital world, and helping our people to realize their full potential. Our benefits include: 24 days holiday plus Bank holidays, increasing with service up to 30 days Your birthday off Pay care scheme 5% Matched pension scheme Cycle to work scheme Free parking Enhanced maternity and paternity leave and more… DUTIES AND RESPONSIBILITIES | About the role As the Credit Manager for Northern Europe you will be responsible for leading the credit risk and credit control teams across the UK, Netherlands, Belgium & Nordics. You will ensure that Exclusive Networks’ commercial flexibility is maintained while operating within a structured, harmonised credit approach across the wider global regions. The role will be pivotal in ensuring timely cash collections, accurate cash forecasting, and robust risk mitigation in compliance with Group-level approval matrix. Supporting approximately 1,500 customers in the UK and collaborating closely with regional sales and finance teams to manage forecasts, deal registrations, and credit decisions. As the Credit Risk Manager, you will: Proactively work with sales and customers to maximize credit terms and facilities, addressing and escalating needs as required. Support and collaborate with local and regional Finance Directors and the EMEA Director of Credit, to build relationships with customers’ CFOs and FDs, evaluating risks as needed. Develop strong working relationships with internal teams, advising on potential risks and escalating as appropriate. Provide credit availability updates and credit exposure reports to the senior leadership team. Review and analyze all relevant customer information to make informed credit decisions (including Credit Reports, Allianz Intelligence, and public domain data). Oversee the Credit Control teams and providing guidance and support as needed. Manage credit risk data for review and evaluation, reporting directly into regular Country Cash Calls with senior management and the local FD. Liaise with credit insurance providers to ensure adequate coverage and risk mitigation. Resolve queries for both internal and external customers in a timely manner. Maintain and ensure data integrity and accessibility. Oversee compliance and GDPR requirements regarding customer information. Manage order approval processes, archiving solution, and data checks. Conduct senior risk portfolio management alongside the Credit Solutions Manager. Always maintain a clear and current view of the region’s risk position. QUALIFICATIONS AND EXPERIENCE | About you The ideal Credit Risk Manager will: FCICM Qualified or qualified by experience 5 years’ Credit Analyst or Risk Experience Experience working in or with credit control (advantageous) Experience in IT distribution or IT reseller environment, with good knowledge of IT reseller customers (preferable) Service-driven with a can-do attitude and the ability to build strong and lasting relationships internally and externally Analytical and detail-oriented with strong research skills Supportive team player, organized, and thrives under pressure Confident and approachable, innovative, proactive, and solution-driven Able to work collaboratively with wider teams to explore all avenues Minimal travel required to customer offices, but may be necessary at times WHO ARE EXCLUSIVE NETWORKS? | Why work for us We are people focused and strongly believe that talent empowers us to continue our dynasty of disruption and growth in the future. Our Mission is to drive the transition to a totally trusted digital world for all people and organizations. Visit our website www.exclusive-networks.com. We are proud to be an Equal Opportunity Employer. We are committed to the recruitment and hiring of individuals from diverse backgrounds and experiences, as we believe this strengthens our ability to develop superior solutions, make informed decisions, and better serve our valued customers. We do not discriminate against individuals on the basis of race, religion, color, national origin, gender, sexual orientation, disability status, or any similar characteristic. Employment decisions are made solely on the basis of qualifications, merit, and business need. Please click here to review our Diversity and Inclusion Policy for further information. We care about your data: please click here to read our Recruitment Data Protection Policy prior to applying, and therefore sharing your data with us. If you think the open position you see is right for you, we encourage you to apply! Our people make all the difference in our success.