Provide a professional repair to a variety of hardware and peripherals within the SCC Repair Centre. Security clearance or a willingness to apply is required for this role.
Key Responsibilities
* Assist the Management teams in the daily running of the operation and any other duties as necessary.
* Diagnose and repair devices such as PCs, laptops, printers, retail equipment, etc., with ability to repair devices at component level.
* Capable of supporting other departments as and when required.
* Update relevant business systems to required standards and in line with agreed processes.
* Be compliant with management system policies, company policies & guidelines, and take responsibility for health & safety in the workplace.
* Be approachable and accepting of training requirements in relation to the role and operation.
* Maintain the skills and knowledge required within the team to perform the role to the required standard.
* Handle equipment of varying weights and sizes in line with manual handling guidelines and training provided.
* Embrace new technologies and adapt to change.
* Undertake Health and Safety activities commensurate with SCC Group Health and Safety Policy.
Skills & Experience
* Careful and precise handling of equipment to ensure high quality repairs.
* Experience in electronics repair or technical maintenance environment.
* Familiarity with diagnostic tools and repair techniques.
* Accreditations to repair Tier1 Product repairs e.g. HP, Lenovo & Dell.
* Ability to identify and resolve faults using standard diagnostic tools.
SCC is Europe's largest privately-owned IT business, based out of the new £7m HQ office in Birmingham. We help clients succeed through IT transformation and exceptional customer experiences. We are a global company that is passionate about IT and looks to simplify the complex.
SCC is an equal opportunities employer committed to providing equal opportunities and a proactive inclusive approach to equality and diversity in employment. No applicant or employee will be treated less favourably on the grounds of a protected characteristic.
Salary Package: £23,809.50 per annum pro‑rata. Hours: 9.00 am – 5.30 pm Monday – Friday.
Interview Process: 2‑stage process. Why SCC?
* An inclusive workplace
* Excellent package: solid basic and company benefits
* Hybrid working & core hours in line with role requirements
* Career development and life‑long learning opportunities
* Opportunity to join Europe's largest privately‑owned IT Company
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