Housing Division £31,537 - £33,699 per annum 37 hours per week a { text-decoration: none; color: 464feb; } tr th, tr td { border: 1px solid e6e6e6; } tr th { background-color: f5f5f5; } This is a temporary post for a period of 3 years. North Warwickshire Borough Council is looking for an enthusiastic and proactive person to join our Housing Options and Lettings team. The role will require you to work with residents who are in housing need to assess their housing circumstances in accordance with the Council’s Lettings Scheme and homeless legislation. You will need to provide advice and guidance about the housing options available to them and be proactive in providing support to prevent homelessness. The Council offers an excellent employment package with: • Generous annual leave allowance (including statutory Bank Holidays and 4 extra statutory days) • Local Government Pension Scheme, with an employer contribution rate of 20.5% • Flexible working (including hybrid working) available for certain roles • Learning and Development opportunities • Family Friendly Policies • Generous compassionate leave • Cycle to Work scheme • Discounted Leisure Centre Membership • Free Parking and more Part of the role is to assess housing applications so that households in housing need can be considered for suitable vacancies. You will be required to deliver the prevention and relief statutory duties and keep cases under review. This will include undertaking a needs assessment of the household and developing personal housing plans to achieve a positive outcome. You will work closely with partner agencies to provide prevention and support services for applicants as well as establishing a network of contacts to assist with providing a comprehensive advice and options service for customers. You will have experience of assessing customer’s circumstances and a track record of working with them to resolve issues. You must have a working knowledge of homelessness legislation. You will have excellent customer service and communication skills and experience of working in front line customer services is essential. Working as part of a small team, you will be able to work under pressure and be able to plan and manage your workload. You will have a positive and approachable manner and the ability to work flexibly. A positive and pro-active approach to dealing with challenging issues is essential. Use of a car for work and a valid driving licence are essential to this role. For an informal discussion about the post, you can contact May Read (recruiting manager) on 01827 715341. If this role interests you, please visit Jobs – North Warwickshire Borough Council. Select the vacancy and click 'Apply for this job’ button - we'd love to hear from you. Please note that we only accept completed online application forms and do not accept CVs as a method of application for this vacancy. If you experience difficulties or need assistance with submitting your online application, please contact the HR team at personnel@northwarks.gov.uk The closing date for receipt of applications is Wednesday, 29th April 2026.