Ready to help shape the future of networking from the inside out?
At Convergence Group, we’re trusted by some of the UK’s leading organisations to deliver next-gen connectivity. As we continue to innovate in a sector that’s primed for transformation, we’re looking for a Business Analyst to join our Process & Systems team, driving smarter workflows, better systems, and real business transformation. As we scale, our internal processes must scale with us - and that’s where you come in.
A day in your life as our Business Analyst:
Get to the Root - Find the blockers, spot the inefficiencies, and fix the things that don’t work.
Collaborate to Elevate - Work with people across the business to understand what they need, then help them get it—simple, clear, no fluff.
Map It, Make It Better - Use process mapping and DILO reviews to help us streamline how we work and level up operational efficiency.
Set the Standard - Make sure every change hits the mark—whether it’s meeting ISO standards or just making everyone’s life easier.
Report What Matters - Turn your insights into actions with clean documentation (BRD's, PRD's and ARD's), clear reporting, and UAT support that actually supports.
Key Deliverables: You’ll drive business change, transforming how we operate and helping us drive ‘time-on- task’ efficiency and ‘quality of task’ to remove mapped and identified defects.
What you’ll Bring:
3+ years experience of business analysis, mapping business processes and system workflow design.
Confident gathering requirements and translating them into something developers and stakeholders both understand.
Proven ability to analyse data, extract meaningful business insights, and present them using visualisation tools like Power BI.
Understanding of IT infrastructure and software architecture.
A keen eye for detail and love of problem solving treating challenges as an opportunity.
Demonstrated ability to gather, analyse and translate requirements into technical documentation.
Comfortable in fast-moving, growing businesses (we’re an SME, so agility is key).
What ‘s in it for you as our Business Analyst?
Salary: £45-55,000
Time off: 33 days holiday, including bank holidays (and yes, it gets better).
Benefits: Private Medical, enhanced Pension, Income Protection & Life Assurance.
Work-life balance: flexible core hours + hybrid working with 3 days a week in the Solihull office.
Dog friendly office - yes really!
Who are Convergence Group?
At Convergence Group, we break free from corporate red tape as a privately-owned company, driving bold innovation without the constraints of private equity or external bankers. Experts in Wan, Lan, WiFi and Security solutions we stand out by revolutionising infrastructure management – making it seamless so our customers can focus on what matters most. With rapid growth ahead, we need exceptional talent who bring the right skills, attitude, and drive to shape the future with us.
Sound Like Your Kind of Role?
If you’re ready to help transform how a growing connectivity business operates in a team where your ideas matter, your skills made a difference, and your impact is felt across the organisation - apply now and let’s make it happen!
#BusinessAnalyst # Transformation # Process Mapping # Apply now