Salary: £43,550 - 50,000 per year Requirements: Exposure to Dynatrace, Grafana, PagerDuty & InfluxDB (essential) Experience with Windows Servers operating systems (essential) Awareness of agile development methodologies (essential) Experience with scripting languages such as Python or PowerShell (desirable) ITIL Foundation or working towards (desirable) Responsibilities: Deliver continuous improvement in technology services through world-class observability Drive the evolution of observability across the business to enhance reliability, performance, and customer experience Deploy and mature modern observability tooling for high-profile change and transformation initiatives Collaborate with internal teams and third-party suppliers for transparent and resilient infrastructure services Define meaningful performance baselines, service indicators, and actionable alerting through metrics, logs, and traces Provide best-practice guidance on observability to IT and business teams Embed effective monitoring strategies into new solutions alongside architecture and design colleagues Technologies: Dynatrace Grafana ITIL PagerDuty PowerShell Python Windows DevOps Support Network More: We have an exciting permanent opportunity for a Site Reliability Engineer (Observability) to join our Monitoring Team within IT Infrastructure Products at NFU Mutual, located in Stratford-upon-Avon. This role is integral to our mission of establishing end-to-end observability across applications, infrastructure, and networks. We pride ourselves on a supportive culture where we empower our employees and offer attractive rewards, including a competitive salary, annual bonus, generous leave, and various health and wellbeing benefits. last updated 5 week of 2026