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Assistant shop manager

The Gardens
Salta Empanadas T/A 'DE NADAS'
Assistant shop manager
£32,000 - £32,001 a year
Posted: 1 October
Offer description

DE NADAS, London's first 'empanadería' specialising in Argentinian hand-shaped empanadas, is hiring an Assistant Shop Manager to help run its new shop in Kew Gardens.

Well located right next to Kew Gardens Underground and Overground Station, this is a great opportunity to join a vibrant, growing business and be rewarded with monthly bonuses.

With further expansion plans, there is also future opportunities for career growth and promotion.

Reporting into the Operations Manager, this is a full-time role across five days a week (to include weekends) & paid breaks.

Salary & Benefits

* Salary £32k p/a (for 45 hours per week)
* Includes 30 minute paid breaks (for shifts of 6 hours+)
* Free food when working
* 28 days holidays (including public holidays)
* 25% friends and family shop discount (on empanadas and wine)
* Monthly bonus scheme hitting targets (paid quarterly)
* WSET Level 1 and 2 training in wine
* Pension scheme
* No late night shifts
* Social events

Roles & Responsibilities

* Managing part-time staff and organising the staff rota
* Serving customers (including operating the till, making coffee and heating empanadas)
* Ensuring the Shoreditch shop is fully stocked with empanadas, ie. arranging deliveries ahead of time from the central kitchen
* Overseeing catering orders & digital sales platforms (ie Deliveroo) - pre planning stock and ensuring they ready for collection, organising delivery when needed
* Ensuring the Kew Gardens shop has all packaging it needs, as well as other products like coffee beans
* Ensuring all machinery is in good working order, alerting the Operations Manager for any faults/ arranging for repairs where required, as well as managing decor requirements (ie repainting, marketing posters)
* Helping to forecast monthly sales, manage the staff rota and staff time off (i.e holidays and medical)
* Set up and cleaning of the preparation, serving and customer areas

Required Skills & Experience

* Minimum two-years experience working in hospitality; ideally in a 'grab & go' environment
* Experience of managing a small team
* Punctual, organised and friendly demeanour
* Good level of English (spoken)
* Ability to use Word, Excel for stock taking

Job Type: Full-time

Pay: £32,000.00-£32,001.00 per year

Benefits:

* Casual dress
* Company pension
* Discounted or free food
* Profit sharing
* Store discount

Ability to commute/relocate:

* Richmond TW9 3PZ: reliably commute or plan to relocate before starting work (required)

Experience:

* Restaurant management: 2 years (preferred)
* Customer service: 2 years (preferred)
* Supervising : 2 years (preferred)
* Hospitality: 2 years (required)

Work Location: In person

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