Mobile Support Engineer – Wrightbus
Location: Wrightbus, Ballymena, Northern Ireland, United Kingdom.
Job type: Permanent.
Closing date: Friday 12 Dec 2025 08:00.
We reserve the right to close this vacancy early if we receive sufficient applications from suitably qualified and experienced candidates. We therefore encourage early applications.
Wrightbus is a fast‑paced, high‑growth company at the forefront of zero‑emission transport solutions. We’re looking for skilled and motivated Mobile Service Engineers to deliver exceptional aftersales support to our customers across the UK and beyond. This is a customer‑facing role where you’ll be instrumental in ensuring Wrightbus remains the preferred supplier through the delivery of world‑class service.
What You’ll Do
* Diagnose mechanical and electrical faults using advanced diagnostic tools and Wrightbus manuals.
* Perform warranty and campaign repairs in line with company procedures.
* Communicate root‑cause analysis and repair estimates to the Parts & Service Team.
* Promote Wrightbus parts and services to customers.
* Maintain accurate records and ensure compliance with audit standards.
* Support customers on‑site and at various locations as required.
* Participate in ongoing training, including factory‑based and EV/Hydrogen systems.
What We’re Looking For
* NVQ Level 3 / City & Guilds in Heavy Vehicle or PSV Engineering (or equivalent).
* Minimum 1 year’s experience in a heavy vehicle/PSV environment, dealership, or fleet.
* Strong mechanical and technical skills with the ability to diagnose and repair faults effectively.
* Flexibility to work weekend or alternative shifts on a rota basis.
Why Join Wrightbus?
* Company van (insured, taxed, and fuel covered)
* Paid from the moment you leave home
* Enhanced overtime rates (1.3x, 1.5x, 2x)
* Opportunities to work across the UK, Europe, and Asia
* Professional development including EV & Hydrogen training
* IT and diagnostic equipment provided
* Work with leading operators across the UK
* Discretionary bonus scheme
* Life insurance
* Medicash health scheme
* Discounts with major retailers
* Career progression pathways
* Flexitime options
To be considered for this role you will be redirected to and must complete the application process on our careers page. To start the process click the Continue to Application or Login/Register to apply button below.
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