Job Description PE Global is recruiting an Administrative Assistant for our pharmaceutical client on a 6-month contract. The rate for this role is £15.38 p/h. This full time role is hybrid with 2-days a week onsite.
Responsibilities
Manage all incoming Customer Service queries & Business enquiries.
Accurately processes Customer orders using a range of Business Systems, primarily SAP
Manage the order process from receipt of order through to delivery and invoicing, ensuring swift, efficient, and accurate service.
Answering incoming Customer calls
Handling customer complaints/disputes/queries
Gathering information to support efficient resolution of Customer disputes
Processes customer credits and debits
Qualifications
Minimum of 2 years in Customer Services/order processing role.
Computer literacy (experience of CRM systems, ideally SAP) and excellent Excel skills essential
Accuracy and attention to detail
Please note PE Global cannot assist with sponsorship. Candidates must have the right to live and work within the UK full time for at least the next 6 months.
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