Key Duties and Responsibilities:
* Build and maintain strong, long-term relationships with key clients, contractors, and stakeholders.
* Act as the primary point of contact for client queries and escalations.
* Identify opportunities to provide additional services to clients to enhance revenue streams.
* Ensure compliance with company financial policies and industry regulations.
* Develop and implement strategies to grow the company’s client base and increase profitability.
* Support tender submissions, bids, and contract negotiations with clients.
* Advise senior management on opportunities for operational improvement and cost efficiencies.
* Collaborate with project managers, site managers, and finance teams to align operations with client expectations.
* Mentor and supervise junior staff where appropriate.
* Ensure high standards of customer service and professional conduct across the team.
* Ensure adherence to company policies, industry standards, and statutory regulations.
* Report on business performance and client satisfaction metrics to senior management.
Experience: Required
Employment: Full-time
Salary: £44,000 – £45,000 yearly
About UMER BUILDERS & CONTRACTORS LTD:
Umer Builders & Contractors Ltd is one of the fastest growing and most admired construction development companies in Ilford, England. It has expertise in executing large and complex infrastructure projects.
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