The Corporate Debt Team are responsible for collecting the following debts owed to The Council: Council Tax arrears, Housing Benefit Overpayments and Sundry Debts including Adult Social Care.
Reporting to the Senior Billing & Debt Officer (Corporate Debt), the Corporate Debt Assistant will maintain a high standard of customer care and assist with all aspects of the recovery of unpaid debts owed to the Council in a timely manner.
Cheshire West and Chester Council is a place where everyone can Thrive – through our core values of Teamwork, Honesty, Respect, Innovation, Value for Money and Empowerment.
The role of Corporate Debt officer involves a great deal of multitasking and customer contact.
You will be required to actively pursue and collect outstanding monies owed to the Council specifically in respect of Council Tax, Sundry Debt (including Adult Social Care Debt), and Housing Benefit Overpayments.
As this role will be working on Council Tax arrears recovery good knowledge of Local Authority Billing and Debt related legislation and sound understanding of Debt Recovery processes and options available is essential.
To find out more information about what it is like to work for Cheshire West and Chester Council including our rewards and benefits please see
No candidate will meet every single requirement - if your experience looks a little different from what we've identified and you think you can bring value to the role, we'd love to learn more about you!
Cheshire West and Chester Council are committed to equality and diversity in employment. Please see the for more information.
Cheshire West and Chester Council have adopted a Local Living Wage for our employees which means that all employees will receive a minimum of £ per hour for all contracted hours.