We are looking for a Rental Customer Service Coordinator to work within our Short-Term Hire Team to process all enquiries related to short term hire of forklift trucks and materials handling equipment.
About the role
The role involves providing administration and technical support for the short-term rental department. On a day-today basis this is what you would be doing:
* Process incoming calls and requests for rental equipment
* Provide quotations for equipment
* Arrange delivery and collection of equipment from customers
* Actively research and identify potential new customers
We are looking for somebody who has experience in administration or customer service roles.
Here is a quick tick list for the other skills we are looking for:
* Proven customer service skills
* Excellent written and verbal communication skills
* Excellent time management skills and ability to react quickly to requests
* Excellent Microsoft Office skills
* Ability to follow company health and safety procedures
What we offer
1. Competitive salary
2. Attractive company pension
3. Full tool kit (if applicable)
4. Company sick pay
5. Voluntary critical illness cover
6. Free eye tests
7. Free flu jabs
8. 24/7 Employee Assistance Programme
9. Benefits platform with instant discounts and offers
10. We will provide you with industry ...