THE ROLE Sontex Machinery Ltd, based in West Yorkshire, is seeking a Service Engineer who will ensure optimum customer satisfaction by providing first-class electrical and mechanical support. Repairing and refurbishing our range of packaging equipment and enhancing strong relationships with our growing customer base. This is a full-time position. Salary dependent upon experience. Nationwide travel is an essential part of this role. Applicants would be ideally located within 25 miles of our office in Cleckheaton. EXPERIENCE REQUIRED * Substantial experience in electrical, electronic and mechanical disciplines is essential. * With an understanding and ability to fault diagnose problems with our wide range of packaging machinery is a must. * Familiarity with machines; electrical parts; components and assembly are an essential part of this role. RESPONSIBILITIES * Being able to control situations whilst providing a high standard of customer service and having a flexible approach to work. * Installation; commissioning; repairing and servicing, our full range of packaging machinery at customer premises around the country. * Carrying out training programs at customer premises. * This role may involve loading products into machines, monitoring the packaging process when testing, troubleshooting or repairing any malfunction. * Contacting customers from our office, to organise your weekly working schedule to best utilise time efficiency. * When on site, assisting customers with spare part enquiries, orders, and technical queries. MUST HAVES * Have a good basic geographical knowledge of UK locations. * UK full clean driving license * Occasional overnight ‘stop-overs’ will be required