Job Title: Office Administrator / Salesperson
Location: Bay Interiors, Warrenpoint
Job Type: Full-Time
Reports To: Owner
Job Summary:
We are seeking a motivated and organised Office Administrator / Salesperson to join our team at our busy furniture store. This dual-role position requires a reliable individual who can efficiently handle administrative duties while also providing excellent customer service and sales support on the showroom floor. If you're detail-oriented, have a passion for interior design, and love helping customers find the perfect furniture for their home, we'd love to hear from you
Key Responsibilities:
Sales Duties:
* Greet customers in a warm and professional manner.
* Understand customer needs and recommend suitable furniture options.
* Provide detailed product information, including materials, dimensions, and pricing.
* Prepare quotes and process sales transactions using POS systems.
* Place and track customer orders.
* Follow up with customers regarding orders, deliveries, and special requests.
* Maintain the showroom's appearance by ensuring furniture is well-presented and displays are clean and updated regularly.
* Meet or exceed weekly sales targets.
Administrative Duties:
* Manage incoming calls, emails, and customer inquiries.
* Process invoices, purchase orders, and maintain accurate records of sales and inventory.
* Schedule deliveries and liaise with suppliers.
* Maintain filing systems, both electronic and paper.
* Assist in basic bookkeeping and daily cash reconciliation.
* Ensure office supplies are stocked and equipment is functioning properly.
* Support management with other administrative or operational tasks as required.
* Maintain a social media presence for the shop.
* Keep our website up-to-date with recurring stock and new items, using WordPress.
* Design and edit catalogues, adverts and other visual media.
Qualifications & Skills:
* Previous experience in retail sales, preferably in the furniture or home décor industry.
* Strong administrative and organisational skills.
* Proficient in Microsoft Office (Word, Excel, Outlook) and POS software.
* Excellent verbal and written communication skills.
* Friendly, professional demeanour with a customer-first attitude.
* Ability to multi-task and work independently in a fast-paced environment.
* Strong attention to detail and time management.
Working Conditions:
* Must be able to stand for extended periods and assist in moving or arranging furniture as needed.
* Weekend and holiday availability required.
* Occasional lifting of items up to 50 kg may be required.
Job Type: Full-time
Pay: From £22,000.00 per year
Work Location: In person