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Job Summary
IG Medical are looking to recruit a receptionist based at both our Ilkley and Grassington Practices.
Shifts
* Monday 7:45 – 18:15 (Grassington)*
* Tuesday 8:00 – 16:00 (Ilkley) and 7:45 – 18:15 (Grassington)*
* Wednesday 12:00 – 20:00 (Ilkley)
* Thursday 8:00 – 16:00 (Ilkley)
* Friday 8:00 – 16:00 (Ilkley)
* Shifts marked * can be split into a job share for eligible candidates – 7:45 – 13:00 and 13:00 – 18:15
We reserve the right to close this advert before the closing date, so we advise you to apply at the earliest opportunity.
Job Responsibilities
* Receiving and directing patients on arrival
* Open and close and secure premises when necessary
* Handle general enquiries and make new and follow‑up appointments
* Support patients with non‑medical problems; ensure appropriate attention, care and time, especially for the elderly and provide information on available services
* Answer telephone and redirect enquiries to appropriate staff
* File and retrieve medical records
* Register new patients and temporary residents
* Take requests for prescriptions, address changes, etc.
* Pass on information regarding unsolved or urgent problems
* Photocopy documents
* Use computer as per practice policy
* Liaise and provide clerical assistance when necessary for attached staff
* Read emails, notifications and tasks daily
* Assist with any other clerical or administrative duties that may be required
* Previous experience working in an office/healthcare environment is desirable, but full training will be given
Person Specification - Essential
* GCSE grade A to C in English and Maths
* Experience of working with the general public
* Experience of customer service and delivery
* Flexibility to work outside of core office hours
* Disclosure, Barring Service (DBS) check
* Maintains confidentiality at all times
Person Specification - Desirable
* Experience of working in a health care setting
* NHS / Primary Care General Practice experience
* Full UK driving licence
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and a Disclosure and Barring Service check will be required.
Employer Details
IG Medical – Springs Medical Centre, Springs Lane, Ilkley, West Yorkshire, LS29 8TH. Web: https://www.igmedical.co.uk/.
Job Locations
* Spring Medical Centre – Springs Lane, Ilkley, West Yorkshire, LS29 8TH
* Grassington Medical Centre – 9 Station Road, Grassington, Skipton, North Yorkshire, BD23 5LS
Salary & Working Pattern
Salary: £12.21 per hour. Contract: Permanent. Working pattern: Part‑time.
Reference Number
A1053-25-0012
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