About the role - Description
* Work with Business SMEs in validating and prioritisation of New Business Initiatives, Business requests and Enhancement requests
* Improving processes across the business by identifying and implementing industry best practices
* Work closely with Business users for elicitation, definition, and approval of business requirements
* Exhibit strong stakeholder management skills and experience in running successful workshops
* Lead discovery workshops with business stakeholders to define project requirements
* Ideating and conceptualisation of business pain points and translating them into requirements
* Map end-to-end customer journeys and business processes, developing business domain models and associated documentation
* Carry out and document business process modelling, process flow modelling, data flow modelling and stakeholder analysis
* Creating business requirements documents including non-functional requirements
* Creation of process maps (L1 - L4) and undertaking gap analysis
* Support internal and external delivery teams with project planning, functional and non-functional requirements, testing, reporting, implementation, and post-implementation activities
* Develop and facilitate user acceptance test (UAT) cases as required
* Support end users in adopting functional changes (e.g. training, documentation, implementation support)
* Draw conclusions from the market/industry trends, client issues and support go to market initiatives for Cognizant
* Contribute to research, design and writing of articles/whitepapers and participate as a team member in collateral development
* Lead/Support business development activities in the form of gathering best practices for RFI/RFP responses and writing proposals, developing service offerings, training and knowledge management
Desired Skills
* Domain expertise in Retail or Consumer Goods industry - a wide spectrum of understanding and good functional knowledge in Retail & Consumer Goods Domains and in-depth knowledge
* Proven experience in the roles of Senior BA / Product Owner in Supply Chain Management with knowledge across one or more of the following areas - Omnichannel fulfilment, Order management, Supply Chain Planning, Warehouse Management
* Strong experience in requirements gathering and business analysis on medium/large scale projects
* Knowledge of requirements capture methods and techniques, business systems and analysis, front end process, software development lifecycles and associated processes
* Proficient in the use of requirements capturing methodology toolsets
* Strong quantitative and analytical skills
* Experience of working within a structured project environment
* Experience of working to time, cost and quality objectives
* Experience and confidence in report writing techniques, facilitating workshops and delivering presentations to senior managers
* Flexible to travel across EU work across time zones
Nice to have
* Agile Business Analysis Professional Level Certificate (BCS Advanced International Diploma in Business Analysis)
* Experience of agile ways of working (Safe, SCRUM)
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