Job Description
Technical Support Advisor
Quorum Business Park, Longbenton - NE12 8BU
Salary: £24,500 annually increasing to £26,500 per annum + performance-based bonus
Working hours: Full time, 37.5 hours per week, shift pattern between 9am 8pm Monday-Sunday (5 days on 2 days off)
Holidays:?21 days plus bank holidays increases to 23 days plus bank holidays after 1 years service
Are you a tech lover, with customer service experience?
We are looking for passionate and dedicated Technical Customer Service Advisors to assist our Verisure colleagues in the field. This role will suit a problem solver looking for an exciting new opportunity.
Verisure is the leading European provider of professionally monitored security systems with 24/7 response services. We protect over 5.1 million families and small businesses across 17 countries in Europe and Latin America. Our mission is to provide our customers peace of mind by protecting what matters most to them.
What Youll Be Doing:
* Providing Advanced Technical Support: Youll diagnose and resolve complex technical issues related to our alarm security systems, Arlo cameras, and proprietary software. Support is delivered through phone, web chat, and email.
1. Delivering Outstanding Customer Service: Youll offer top-notch sup...