Are you passionate about delivering outstanding customer service? Do you thrive in roles where creating a welcoming environment makes a real difference? If so, this could be the perfect opportunity for you.
We are seeking a Resident Services Associate to join our team in Sheffield. This role sits at the heart of our residential property development, where you'll be the first point of contact for our residents. You will help create a positive living experience by supporting day-to-day needs, ensuring smooth property operations, and promoting a vibrant community feel.
What you'll be doing:
* Welcoming residents and visitors, providing a professional and approachable front-of-house service.
* Assisting residents with queries, maintenance requests, and everyday needs, ensuring a hassle-free rental experience.
* Supporting property management activities to maintain the highest standards across the development.
* Building positive, long-lasting relationships with residents, local partners, and colleagues.
* Delivering services aligned with our values: Respond, Communicate, Personalise, Care, and Respect.
What we're looking for: