Overview
Great choice, outstanding value, market leading customer service. Topps Tiles is a fast-moving business with ambitious plans for the future. We’re investing to give our teams the tools they need to stay ahead of the competition, and we’d love you to help us make those plans happen.
Responsibilities
* Working alongside the Store Manager, inspire, manage and develop a small store team, driving sales and profitability while delivering outstanding customer service.
* Ensure the store operates like clockwork, is beautifully presented, and helps team members become product experts with the confidence to maximise sales opportunities and build strong relationships with retail and trade customers.
* Coach, train, or share what you know and your experiences to improve the store and customer experience.
* Continu continuously seek exciting new ways to improve the store and customer experience; use interest in interior design or creativity to inspire customers’ style choices with leading-edge technology.
* Handle day-to-day tasks such as lifting tiles and putting away deliveries.
Who you are
* You enjoy working in retail, have led teams, and can show where you’ve exceeded sales and profit targets.
* You know how to create magical customer experiences and get the best out of team members to deliver them.
* As Deputy Manager, you are can-do and will-do, willing to roll up your sleeves while leading by example, coaching and supporting your team.
* You are commercially minded with business acumen to stay ahead of the competition and differentiate your store.
What we'll do for you
* Uncapped personal commission and company bonus schemes that share in our success and can substantially increase your base wage.
* Generous staff discount, a Share Save scheme, pension and life assurance, and a holiday allowance that grows with service length.
* A wide range of other benefits and an individual development plan with training to support your career growth.
* Flexibility to cover store opening hours including weekends; no evening work, and no work on Christmas Eve or Boxing Day. Flexibility to work in alternative locations if required.
Who we are
Topps Tiles is the UK's leading tile specialist selling only the very best quality on-trend products. We have grown to over 1,500 specialist experts and more than 350 stores nationwide. We are committed to career opportunities, outstanding service, great value, and the brilliant, friendly, knowledgeable people who make us special.
Due to health and safety reasons and the nature of the work in our stores, we invite applications from those aged 18 or over.
Closing Date: Wednesday 24 September 2025
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