Overview
Deliver Exceptional Care: Be at the heart of providing the best physical and emotional care, ensuring our Service Users feel safe, comfortable and valued. You\'ll proactively observe and assess their health and well-being, acting quickly to support their needs.
Responsibilities
* Collaborate and Innovate: Work with families, carers, colleagues and other professionals to create and carry out personalised care plans. Your input will be important in shaping the support we offer, ensuring it aligns with the individual goals and wishes of each Service User.
* Communicate and Document: As shift leader, you\'ll keep the lines of communication open and maintain detailed records that reflect the progress and needs of our Service Users. Your reports and case records will be vital in delivering consistent, high-quality care and ensuring everyone is on the same page.
* Contract and Scheduling: This role is offered on an annualised hours contract, with a minimum of 30 hours contracted across the year. Additional hours are likely to be available depending on service needs and availability. You\'ll provide cover for annual leave and sickness and support during busy periods.
* Shift Pattern and Availability: We aim to give notice for shifts where possible, but short-notice cover may be required. The service operates 24/7, so you\'ll work a shift pattern to meet service demands, which may include weekends, early/late shifts, sleep-ins and bank holidays. Enhancements will be paid in line with the HCC salary policy.
Working Arrangements
We\'re looking for someone who enjoys flexible working and being part of a supportive team that keeps our service running smoothly.
Why Join Us?
* Comprehensive induction programme with all necessary training.
* Great satisfaction from supporting people to get the most out of their stay.
* Commitment to personal development, including support for QCF training.
* Preparation for future senior-level opportunities.
* Access to Health Assured\'s comprehensive Employee Assistance Programme to support your physical and mental wellbeing, including 24/7 telephone support, online resources, and legal and financial advice.
* A competitive benefits package, including generous annual leave entitlement, occupational sick pay, and access to the Local Government Pension Scheme.
Qualifications
* An understanding of the needs of the client group and experience working with them to achieve independence.
* Able to demonstrate the core values of patience, empathy and compassion.
* A team player with strong collaborative skills.
* Excellent communication skills for building positive relationships with a diverse range of people, including clients, their families, carers, professionals and colleagues.
* Sound IT skills and ability to accurately record information.
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