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Customer Care - Full time, Newton Aycliffe
Client:
Location:
Newton Aycliffe, United Kingdom
Job Category:
Customer Service
EU work permit required:
Yes
Job Reference:
15beafb577c5
Job Views:
3
Posted:
12.05.2025
Expiry Date:
26.06.2025
Job Description:
Overview
McDonald's UK has been around for over 50 years! We are one of the most recognised brands in the world, and the backbone of our brand is commitment to a set of core values: Serve, Inclusion, Integrity, Community and Family. We live by our values every day and are committed to fostering a safe, respectful and inclusive workplace, providing quality jobs, and making opportunity open to all.
As a Customer Care Assistant, you will be the face of your restaurant. Your responsibilities include engaging with customers, ensuring the smooth operation of customer areas, making children feel welcome, organising special events, attending to customers' specific needs, maintaining cleanliness standards in the dining area and toilets, and creating a warm, welcoming atmosphere. It is essential to establish and maintain positive communication with customers and keep the manager informed about customer satisfaction.
You will work in a fast-paced, energetic environment, and we seek someone with a genuine smile and the ability to connect with customers, making them feel valued.
Friendly, welcoming, courteous, and helpful behaviour should come naturally. Effective communication skills, such as attentive listening, face-to-face verbal communication, and maintaining eye contact, are essential. You should be able to sustain high energy levels while working efficiently and productively. Benefits include holiday pay, service awards, meal allowances, employee discounts from top high street and online brands, and more.
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