Customer Service Advisor - Immediate Start
Location: Edgbaston, Birmingham
Working Hours: Monday to Friday, 8:00am - 4:00pm
Contract Duration: 3 months (with the possibility of extension)
Hourly Rate: £12.56 per hour
Additional Benefits: Holiday pay and a comprehensive benefits package through Office Angels
Join an Award-Winning Organisation
We are delighted to be recruiting on behalf of a dynamic, inclusive, and purpose-led organisation. If you are passionate about delivering excellent service, enjoy working in a fast-paced environment, and want to make a meaningful difference, this could be the perfect opportunity for you.
Key Responsibilities:
1.
Responding to a high volume of incoming telephone calls and client booking requests
2.
Coordinating new client requirements and handling general enquiries with efficiency and care
3.
Managing email correspondence with professionalism and attention to detail
The Ideal Candidate Will Have:
4.
Previous experience in a customer service or call-handling role
5.
A confident, calm, and professional telephone manner
6.
Excellent organisational skills and strong attention to detail
7.
The ability to perform well under pressure
8.
Proficiency in Microsoft Office applications
Immediate Start Available
This is a fantastic opportunity to join a supportive team and contribute to meaningful work. Early application is recommended as the role may be filled quickly.
To apply, please contact Preet on or email birmingham
Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.
Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.