Ensure retail colleagues have regular and structured communication throughout the end-to-end critical path.
Coordinate, support, and oversee all de-merchandising and merchandising activities for store investments.
Implement planograms to a high standard, adapting layouts to individual store needs and differing stock packages while maintaining company standards.
Maintain maximum customer offerings during pre-closure enabling periods, trading refits, and champion a customer-first mindset (both internal and external) for all program and phasing activities.
Adhere to company merchandising standards at all times, identifying and addressing any risks to customer experience, look, and feel.
Submit weekly progress, risk, and issue reports to program teams and provide feedback to relevant stakeholders.
Support store teams throughout transitions, ensuring all marketing, graphics, and POS are correct and relevant.
Control, manage, and order marketing items where necessary.
Forge strong working relationships with in-store and regional teams, agreeing on priorities with Team Leaders and working in conjunction with the wider business.
The Person
Good level of retail operational experience.
Excellent communication and listening skills.
Experience with in-store merchandising and visual merchandising/planograms with a proven track record.
Proficiency in Microsoft Outlook, Word, Excel, and PowerPoint.
Strong analytical, planning, and time management skills.
Ability to learn quickly and adapt in fast-moving environments.
Ability to prioritise and work to tight deadlines.
Self-motivated with the ability to work independently or as part of a team.
Ability to perform general manual handling duties, including lifting, carrying, and using ladders.
Full UK driving license.
Ability to travel to various stores/locations and stay away from home weekly.
What we offer
Our Benefits for this role include, but not limited to:
* H&B Employee Discount - 25%
* Pension company contribution
* Exclusive benefits, free advice and savings from a range of retailers and providers
* And many more!
We're passionate about helping every colleague thrive across all dimensions of wellbeing, and we're committed to having a diverse and inclusive workplace. In line with our EPIC values (Expertise, Pioneering, Inclusive, Caring), we embrace and actively celebrate all our colleagues unique and varying experiences, backgrounds, identities and cultures - I am me, we are H&B.
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