Based in the Coventry area, an opportunity has arisen for a Sales Administrator to join a well-established manufacturing business. Working within a busy commercial team, you will support sales activity, process customer orders and quotations, and ensure a consistently high level of customer service.
Working closely with colleagues across sales, operations and logistics, you will handle customer enquiries via phone and email, maintain accurate records, and support day-to-day administrative functions. This is a varied role offering exposure across multiple departments, ideal for someone organised, proactive and confident in a customer-facing environment.
Responsibilities
* Processing customer orders and quotations accurately using an internal ERP system (SAP)
* Managing customer enquiries via phone and email, providing product support and technical guidance
* Assisting with electronically received orders from key accounts and ensuring accurate processing
* Supporting hire and returns processes, including coordinating equipment dispatch and off-hire administration
* Raising invoices, credit notes and managing returns in line with company procedures
* Maintaining accurate records, documentation and system updates
* Liaising with internal departments to support delivery coordination and order fulfilment
Qualifications
* Previous experience in a sales administration or customer service role within a technical or manufacturing environment
* Experience processing orders, quotations and working with ERP/CRM systems (SAP desirable)
* Strong communication skills with a professional and customer-focused approach
* Ability to manage multiple priorities in a fast-paced environment
* A proactive attitude and willingness to learn technical product ranges
Benefits
* Full-time, permanent position (Monday to Friday)
* Salary of 30,000 - 35,000 depending on experience
* Pension scheme and additional employee benefits
If you are a motivated and organised individual looking to join a stable and growing business, please apply.
ASC Connections Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. We are committed to equal opportunity and diversity.
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