Job Description
Operations Executive - Required for this exciting, experience-focussed travel company. They are looking for 2 Operations Executives to join their busy Operations team. Salary 26/27.5k plus bonus and great benefits. Travel industry experience would be ideal, but they are very open to people looking to step into travel, as long as they have office-work experience and are super efficient, organised and able to juggle multiple tasks at once.Operations Executive Responsibilities
* Coordinate and confirm all land arrangements for multiple tailor-made journeys, working with over 100 ground suppliers, tour guides, and internal teams to ensure smooth delivery of itineraries
* Arrange required services within agreed budgets, manage itinerary updates, and price any changes accurately
* Oversee each trip to ensure a high-quality client experience, prepare detailed documentation, and capture feedback to support ongoing improvements while meeting annual performance targets
* Maintain responsibility for financial accuracy, including managing costs, margins, and timely system updates
* Monitor payments, produce client and commission statements, and assist with resolving invoice queries when needed
* Uphold high service standards by anticipating potential issues, addressing them proactively, and supporting effective resolution of any concerns
* Complete general administrative tasks, assist with projects as required, participate in occasional work-related travel, and take part in an on-call rota after training
Operations Executive Experience and Skills required-Travel industry experience would be a bonus, but they are very open to individuals looking to move into the travel industry-You must be organised, approachable, strong written and spoken communication skills, strong multi-tasker, outlook teams and excel knowledge, a real passion for travel, strong attention to detailAdditional information-Salary between 26/27.5k, plus up to 3k bonus, extra money for handling the emergency phone (3 weeks per year) plus great benefits including 25 days holidays, pension and many more -Office based Monday to Friday 9am and 5.30pm, option to work from home 1 day per week- Excellent training programme, first 3 monthsIf you are interested in this exciting opportunity please apply online or send your cv to quoting MS60567