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Customer Service Administrator
Location: Poole
Salary: £26,000 + Company Bonus Scheme
Hours: Full-time | Permanent
Are you an organised and proactive administrator who loves delivering outstanding customer service?
We're recruiting on behalf of a forward-thinking company that supplies premium, high-end products, and they're looking for a Customer Service Administrator to join their close-knit and friendly team.
This is a varied and rewarding role where no two days are the same. You'll play a key part in ensuring the smooth running of the service department - liaising with engineers, handling customer queries, and keeping everything on track behind the scenes.
What you'll be doing:
Customer Service Administrator
Location: Poole
Salary: £26,000 + Company Bonus Scheme
Hours: Full-time | Permanent
Are you an organised and proactive administrator who loves delivering outstanding customer service?
We're recruiting on behalf of a forward-thinking company that supplies premium, high-end products, and they're looking for a Customer Service Administrator to join their close-knit and friendly team.
This is a varied and rewarding role where no two days are the same. You'll play a key part in ensuring the smooth running of the service department - liaising with engineers, handling customer queries, and keeping everything on track behind the scenes.
What you'll be doing:
* Coordinating and communicating with service engineers
* Booking and managing service diaries
* Regularly updating and supporting customers
* Providing accurate service updates and handling queries
* Producing reports and general administrative support
What we're looking for:
* Strong organisational and time-management skills
* A high level of attention to detail
* Confident communicator - both written and verbal
* Proficient in Microsoft Word and Excel
* Sage knowledge would be a bonus
What's in it for you?
* £26,000 salary + Company Bonus Scheme
* 25 days holiday
* Free on-site parking
* Company pension
* Supportive team and long-term development potential
If you're a confident multitasker with a passion for delivering a brilliant customer experience, we'd love to hear from you.
INDCP
Seniority level
* Seniority level
Entry level
Employment type
* Employment type
Full-time
Job function
* Job function
Administrative
* Industries
Administrative and Support Services
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