Immediate Start Available
Send Resolutions Manager - Bournemouth Council
Salary: £400 - £425 Per Day
Hours: 37 Hours
Working Schedule: Monday to Friday
Contract Length: 12 Month Contract
Location: Bcp Civic Centre, BH2 6DY
Job Details
Based at BCP Council Civic Centre
We are looking for an experienced Tribunals / DR Manager.
• Manage a Team of 3 Tribunal and Mediations Officers- approx. 100 live appeals in total
• Prepare for and respond to appeals related to Education, Health, and Care (EHC) Plan decisions.
• Prepare detailed written responses, case statements, and legal submissions.
• Represent the local authority at Tribunal hearings and mediation meetings.
• Provide expert advice on SEND legislation and the SEND Code of Practice.
• Collaborate with families, schools, and professionals to resolve disputes before Tribunal.
• Liaise with Legal Services and external legal support on complex appeals.
• Support continuous service improvement based on Tribunal outcomes.
Essential Skills & Experience:
• Proven track record in successfully managing a Team of Tribunals and Mediation Officers and a similar number of live Tribunals
• In-depth knowledge of SEND legislation (Children and Families Act 2014) and the SEND Code of Practice (0–25).
• Experience managing SEND Tribunal cases, including bundle preparation and mediation.
• Strong understanding of case management and statutory responsibilities within SEND.
If you to wish to discuss this position further, please send over an up-to-date CV and give me a call on (phone number removed)