Hutcheon Mearns is delighted to partner with our key client again for their additional headcount within their global finance team.
The Credit Controller will be responsible for managing a portfolio of client accounts, ensuring timely invoice payments and applying collection activities in line with current processes and protocols. The role requires excellent communication skills, strong problem-solving abilities, and a proactive approach to resolving client disputes and stakeholder queries.
The successful candidate will work closely with regional partners and internal teams, regularly reviewing client portfolios and collaborating across departments to improve processes and enhance the overall client experience. Additionally, they will identify cross-functional learning opportunities to support “Right First Time” processing and drive continuous improvement.
Experience with Microsoft Dynamics 365 (D365) and working with portals would be highly beneficial for this role.
On Offer:
Above average annual leave entitlement (37 days per annum)
Quarterly bonus
Supported charity days
Hybrid working 2-3 days per week in the office and the others from home
The Role:
* Manage a portfolio of client accounts, ensuring invoices are paid promptly
* Utilise all communication channels effectively, prioritising telephone contact
* Build and maintain strong relationships with key stakeholders to drive query resolution and ensure payment
* Deliver a best-in-class client experience
* Achieve monthly debt, cash collection, and DSO targets
* Produce and distribute monthly customer statements
* Collaborate closely with Sales Ledger, Placement Support, and Billing teams to maintain accurate customer records, including payment allocations, master data management, and credit note applications
* Attend regular ledger reviews with the Credit Control Manager or Team Leader
* Escalate accounts to Legal or Trade Debt Partners where appropriate
* Maintain accurate records within SAP
* Ensure compliance with financial processes and policies
* Support the Credit Control Team Lead with ad hoc initiatives and projects
About You:
* Credit control background
* Working knowledge of credit risk principles
* Proven ability to manage a high-volume ledger
* Good working knowledge of SAP
* Experience with Microsoft Dynamics 365 (D365) and portals (advantageous)
* Exceptional communication and presentation skills
* Confident decision-maker with the ability to review and analyse data
* Skilled negotiator with proven influencing abilities
* High proficiency in Microsoft Office, particularly Excel and Word
* Self-motivated, disciplined, and detail-oriented, with the ability to work independently
If you would like to hear more about the opportunity or to apply, please feel free to contact Pamela McCulloch or Megan Grew on or email pmcculloch@hutcheonmearns.co.uk, please note that applications can only be considered from candidates who hold the right to work in the UK as sponsorship is not on offer.